Your order will be fulfilled by the delivery date set out in the Order Confirmation or, if no delivery date is specified, then within 30 days of the date of your order, unless there are exceptional circumstances. If a Product (or substitute product) is unavailable so that Converse cannot deliver it to you within 30 days of your order, Converse will contact you and either agree a later delivery date or permit you to cancel the Contract, in which case Converse will refund all monies paid in accordance with Converse’s refunds policy.